Refund Policy

Refund Policy

We want customers to understand the conditions applicable to purchases of our digital educational products.

Refund requests

If you would like to request a refund, contact us at contact@novyraone.com with the email used for the purchase and the relevant order information.

Digital products

Because Novyraone products are digital and may provide immediate access after purchase, refund requests may be subject to the terms presented at checkout and applicable consumer-protection law.

How to request a refund

1. Send an email to contact@novyraone.com.
2. Include the purchaser's name, purchase email, and order or transaction information if available.
3. Briefly describe the reason for the request.

Processing

Approved refunds will be processed through the applicable payment platform. The time for the amount to appear in your account may depend on the payment provider and financial institution.

This policy does not limit any rights that cannot legally be waived under applicable law.

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